How do I track my order?

Sign in to your account or use our order tracker view your past orders. As an added convenience, you can re-order frequently purchased item(s) automatically without the extra steps of entering the item(s) into a shopping cart and entering your account information. Simply click on the “Re-order” link and enter your payment information.

Is there Free Shipping?

Yes, we offer free shipping on most office and supplies orders over $35 that are shipping to the 48 contiguous U.S. states.

Heavy Items (i.e. patio heaters) may incur shipping charges.

Some residential deliveries via freight may incur an additional freight fee decided by the freight company.

What are the different shipping options?

Overnight orders will be delivered in 1-2 business days and second day orders will be delivered in 2-3 business days. Delivery time is based upon item availability and the shipping time for merchandise ordered. (see table below…)

You can always view the exact cost for your shipping by checking out with your item. Note: if you are unsatisfied with the shipping charges, DO NOT hit the “Process Order” button.

Shipping MethodDelivery TimeCost
UPS Ground3 to 7 business daysFree on orders over $35!* Costs for orders under $35 depend on the weight of the item.
UPS Second Day Air2 to 3 business daysCalculated at checkout.
UPS Next Day Air1 to 2 business daysCalculated at checkout.

*Some products (i.e. patio heaters) are not included in this offer.

Are there any additional shipping charges?

If there is an inside delivery (ie. carrying heavy furniture up flights of stairs) or shipments to Hawaii, Alaska, Puerto Rico, Virgin Islands APO and FPO, there may be additional charges. If shipping to Hawaii, Alaska, Puerto Rico, Virgin Islands APO or FPO, the order must go Second Day, Next Day Air or US Mail, as Ground shipping is not available.

What about items not shipped through UPS?

Items that are notated “Freight Delivery” cannot be shipped via UPS or similar carrier because of their weight or dimensions. In this case, we use a private freight company to ship the item. Free Shipping eligibility is determined by products marked with the free shipping icon. If the product does not display this icon the item(s) will incur freight.

Please note: If the customer is not available upon delivery, freight carrier will attempt to contact customer. If the customer is unable to be reached, merchandise will be returned to warehouse and customer will be responsible for all freight and/or storage fees from the freight carrier. Freight deliveries can take anywhere from 3-10 business days to arrive to customer.

Thinkgreensupplies.com will ship from the warehouse nearest for expedited delivery time. Some residential deliveries via freight may incur an additional freight fee decided by the freight company.

Heavier merchandise may also increase freight fee such as cartons of paper or folders. If your order requires an adjusted freight fee you will be contacted by customer service.

When will my UPS Next Day Air Delivery arrive?

Orders placed Monday through Friday before 4:00 PM EST should process & ship the same day. Orders usually require 24-48 hours processing time before shipping. Next day delivery is available when an order is processed before 4:00 PM EST, when the item is in stock, and when the destination address is in the continental United States.

Do you ship internationally?

Yes. International shipping charges are calculated at checkout. Please keep in mind that customs Á import fees may occur in addition to any shipping charges noted.

General Information

Rules & Restrictions

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